Online Consultations / Telehealth
The health and safety of our clients and our team is a top priority for Strategic Psychology. Given the Coronavirus 9 (COVID-19) pandemic, we understand some clients may not be able to, or wish not to, attend an in-person consultation. For this reason we have made phone and online video options available.
These consultations are conducted directly between you and your psychologist. Your appointment will be conducted just like a face-to-face session in which you will be able to hear, see and interact with your psychologist.
Below are some frequently asked questions to help you:
Are the consultations recorded?
No. This is a private and confidential consultation between you and your psychologist.
Can I claim a Medicare rebate?
Strategic Psychology is not a bulk billing practice, however, with a Mental Health Care Plan referral from your GP you will be eligible to receive Medicare rebated appointments for up to 10 sessions per calendar year. For fees, rebates and available times call 02 6262 62157 or contact us here.
How is payment made?
Payment is handled by our reception team and you will be required to prepay for your consultation and a receipt will be forwarded to you. One of our team members will explain this process during your booking. For fees and available times call 02 6262 62157 or contact us here.
Do I need do download anything?
If you are using a computer (recommended) you won’t need to download anything. You will be provided with a link to join your psychologist in a private online meeting. If you click the meeting link using a smartphone you will be prompted to download an app to your phone.
Do I need a fast internet connection?
No. Most Australian internet speeds are more than suitable for online consultations. We use world-leading Google Meet technology to minimise the likelihood of outages. Check with your internet service provider if you have any questions about your internet speed.
Does this work for couples/relationship counselling?
Yes. Online consultations work just like in-person consultations. If two or more people are joining you can attend from the same computer or separate computers.