When facing problems in life—be it work, relationships, or health—we often feel helpless and uncertain, not knowing how to tackle our issues or where to begin. Taking the first step toward seeking professional support can seem daunting, as the idea of sharing our deepest thoughts with a stranger may lead us to convince ourselves that “my problems aren’t that bad.” Yet, it is precisely at this moment of hesitation that recognising the value of professional help becomes crucial, as it can open the door to understanding and resolving the challenges we face.
But what’s really holding you back from taking that first step and making the call for help?
One common thing that holds people back is uncertainty. You might feel uncertain about your problem (whether it is a problem at all?); uncertain about what the psychologist will think of you; and uncertain about what a session with a psychologist will feel like.
These uncertainties are completely normal for the first timer and, as psychologists, we are well aware. Rest assured that psychologists, as trained professionals, possess the expertise and experience necessary to help clients feel at ease during their first appointment. Understanding that the initial session can be a source of anxiety for many individuals, they employ a variety of techniques to create a welcoming and supportive environment. By actively listening, demonstrating empathy, and employing comforting body language, psychologists help to establish trust and rapport right from the start. Their ability to normalise the feelings of uncertainty and apprehension often allows clients to open up more freely, facilitating a productive and constructive dialogue that lays the foundation for effective therapy. Through their knowledge and intuitive understanding of human behaviour, psychologists ensure that clients feel understood and valued, making the transition into therapy a more comfortable and reassuring experience.
Another thing that makes the whole ‘seeking professional help’ thing feel at best, uneasy; is the elephant in the room, namely – ‘Embarrassment’. Plain and simple, we feel embarrassed disclosing personal information that doesn’t put us in the best light. We can often think and feel that our problem is so unique and bizarre, that it will shock the psychologist into submission. Yes, your problem is unique, to you, however; having problems in life is a fact of life so chances are, we have seen many before you, (like 1000’s) that have the same concerns as you but, in there own unique way. So keep in mind, embarrassment is likely to kick in before picking up the phone to make the call. But also keep in mind; we’ve heard it all. And did I mention, our confidentiality… ‘What is said within these walls stays in within these walls’. We do value your privacy so what you say is for our ears only*
In summary, taking the first step in seeking help is hard! When we feel uncertain we feel uncomfortable and that discomfort can hold us back. Embarrassment is a feeling that stops many from being at their best. But a normal part of life, no doubt. With these two things in mind (uncertainty and embarrassment) remember this… We are open to hear anything you have to say, and chances are we have heard it before, so you’re not alone. Taking the first step can be your last step of a difficult period in your life. If you are reading this, you have probably, at least considered professional help for a reason. So the worst-case scenario, you come in for your first appointment, feel a little awkward and find out what you are feeling is perfectly normal. At least you can say you have addressed your concerns.
Find out more about what to look for in a good counsellor for you.
*Confidentiality is of utmost importance when seeing a psychologist and as such the only times confidentiality can be broken is 1.) if your psychologist feels that you may be at serious risk of harming yourself or another person, 2.) your psychologist is legally required to do so such as in the case of subpoena or 3.) if you were to provide consent to your psychologist to share your personal information with another person such as your GP.